BIG DATA as a Service: European and German Research Programs Wolfgang Wahlster (CEO of the German Research Center for Artificial Intelligence)
We present the Big Data Public Private Forum (BIG) funded by the European Commission that is working towards strategies for providing a major boost for technology adoption and the successful implementation of a Big Data economy. Building an industrial community around Big Data in Europe is the priority of this project, together with setting up the necessary collaboration and dissemination infrastructure to link technology suppliers, integrators and leading user organizations. In the large German future project Industry 4.0 cyber-physical production systems generate petabytes of data in smart factories and in the planned second future project on smart services Big Data analytics is used for innovative repair and maintenance services, optimization, resource-efficiency and added-value services for hybrid products based on the concept of semantic product memories. We discuss the role of real-time analytics of Big Data using the in-memory computing platforms HANA and TERRACOTTA by the German companies SAP AG and SOFTWARE AG. We show that information extraction methods for getting structured information from unstructured multimodal documents are key components of a platform providing Big Data as a Service. Finally, we will illustrate the innovation potential by recent service innovations of various German companies like DHL. The talk will focus on technological enablers for Big Data applications in smart grids, advanced manufacturing, intelligent retail, and precision farming.
Cloud Computing Hot Topics — President Obama campaign, GE Share, TOYOTA Friend, etc — Maria Martinez (President, Sales and Customer Success, Salesforce.com Inc.)
Maria Martinez heads the teams that are actively engaged with salesforce.com's customers, focused on the company's critically important value of customer success. Martinez's teams are responsible for on-boarding, product usage, best practices, training, customer support, professional services, partner certification, and developing long-term relationships withsalesforce.comcustomers. Martinez has more than 30 years of experience in business and technology leadership roles. Prior to joining salesforce.com, Martinez managed Microsoft's global services business, including professional services and customer support for all products. In her six-year tenure, Martinez led the business to outperform revenue targets and to significantly increase Microsoft's customer satisfaction rating. Prior to Microsoft, Martinez was president and CEO of Embrace Networks. She has also held senior leadership roles at Motorola and AT&T. Martinez has a Master's degree in computer engineering from Ohio State University and a Bachelor's degree in electrical engineering from the University of Puerto Rico.